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Business Systems Blog

Have an interest in business systems, developing operations manuals, or maybe just making things work properly in your business? This blog focuses on systems – having the right person doing the right thing the right way at the right time. The blogs you read here will cover different aspects of systems – how to create them, how to help people to use them, how to use systems to cut your business inefficiency and build the bottom line. All that and often more. Click on the RSS icon right here on this page to be notified when we add new blog articles.

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New Year's Resolution

John Tonkin - Thursday, January 14, 2010

It’s probably sunk in by now that the Christmas break you were so looking forward to just a few short weeks ago has pretty well finished. Your thoughts are drifting towards being back at work and making 2010 a great year.

I’d like to interrupt with a small suggestion, however. Don’t go back and do what you did last year. I know it would be easier, more comfortable, to do this, but don’t.

Now is the best opportunity to look at your business from a different perspective, to fine tune it and start the new year the right way, rather than the easy way. Direct some of that post-holiday energy to making your business work the way you know it should. And since systems – the process and procedure stuff - is what makes every business work, why not focus on your business systems...

Your first steps could be as easy as:

  • Making that one troublesome business process ‘trouble-free’ by agreeing on ‘the one best way’ to do it
  • Identifying where the problems usually occur in your business (so you can work out how to manage them)
  • ‘Tighten’ some of those loose rules (your policies) that allow mistakes to occur
  • Creating a prop (a checklist, template, form, guide, etc) that will help your team do the right thing

  • If taking one of these easy steps won’t do the job, however, your business systems might need a lot more than a quick touch-up. Have you considered getting help to get your business running smoothly and efficiently?

    And if you’re not sure whether it’s all worth the effort, why not check out what your business inefficiency is costing you right now! You might be surprised.